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FAQ

01. How long does my ad stay online?

All ads placed on North-West Classifieds stay online for 2 months, depending on the pricing plan you have selected will determine on how long they are displayed as a ‘Featured Ad’.

You can read more on our advertising pricing plans here.

You can remove your ad yourself at any stage by logging into your North-West Classifieds account. It’s a good idea to remove your ad when you’ve sold the items so that you don’t get more calls from people trying to buy your item. It also helps generate a great North-West Classifieds experience making people more inclined to buy from you in the future.

A few days before your ad is due to be removed we’ll send you an email, just in case you want to renew your ad.

02. Can I edit my ad?

Being able to change or remove an ad is just as important as knowing how to place an ad.

If on publishing your ad you’ve realised that you’ve forgotten to include vital information, then don’t worry you can update your ad as many times as you like for free.

You can edit or update your ad by logging into your North-West Classifieds account

Once logged in scroll down to your ‘My Ads’ section where you will be able to see all ads you currently have listed on North-West Classifieds.

From here you will be able to manage your ads. Along with being able to edit your ad from here you will also be able to delete your ads.

03. Payment Options

We offer three Pricing plans which can be viewed here. Our online method of payment is via PayPal, which enables you to pay using your own PayPal account or you can also pay with a debit or credit card if you don’t have a PayPal account.

04. Reporting an Ad

The team at North-West Classifieds, feel that it’s very important that you are comfortable with the ads on our site. If you have an issue with any ad, we ask you to bring it to our attention as soon as possible so that we can investigate it.

You should bring an ad to our attention if you feel:
• The ad is selling something unsuitable.
• The ad is using false advertising.
• That it’s a scam.
• The ad is misleading in any way.
• The published phone number is incorrect.

05. How do I Buy?

All items listed on our site are sold by the seller, you will need to contact the seller and come to an agreement about collection and delivery arrangements.

06. How will my item be delivered?

All items listed on our site are sold by the seller, you will need to contact the seller and come to an agreement about collection and delivery arrangements.

07. How can I contact North-West Classifieds?

Go to our Contact Us page for options on how to contact us.

08. What is a Featured Ad?

A Featured Ad is displayed .

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